Service quality, perceived value, and citizens' continuous-use intention regarding e-government: Empirical evidence from China - ScienceDirect
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Independent service quality survey results | Barclays
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African Journal of Marketing Management - impact of service quality performance on customer satisfaction: a case of oromia international bank (oib), ambo branch, west shoa zone, oromia regional state, ethiopia
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![PDF] The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/0b16e592467a560a3e03d735dc006d5ed2d0f71e/6-Figure1-1.png "PDF] The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector | Semantic Scholar")
PDF] The Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: An Investigation in Vietnamese Retail Banking Sector | Semantic Scholar
Overall Service Effectiveness
Satisfaction-service quality model | Download Scientific Diagram
Independent service quality survey results
